Effective Date: February 28, 2026
StreamFlow AI ("Company," "we," "us," or "our") is a Florida-based software-as-a-service platform operated under the laws of the State of Florida, United States. These Terms of Service ("Terms") govern your access to and use of the StreamFlow AI platform, including all associated websites, applications, dashboards, tools, and services (collectively, the "Service").
IMPORTANT — PLEASE READ CAREFULLY: BY CREATING AN ACCOUNT, ACCESSING, BROWSING, OR USING THE SERVICE IN ANY MANNER WHATSOEVER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND UNCONDITIONALLY AGREE TO BE BOUND BY THESE TERMS, INCLUDING THE HOLD HARMLESS PROVISIONS, ASSUMPTION OF RISK, WAIVER OF CLAIMS, INDEMNIFICATION OBLIGATIONS, AND LIMITATION OF LIABILITY SET FORTH HEREIN. IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, YOU MUST IMMEDIATELY CEASE ALL USE OF THE SERVICE AND DELETE YOUR ACCOUNT.
YOUR CONTINUED USE OF THE SERVICE AFTER ANY MODIFICATION TO THESE TERMS SHALL CONSTITUTE YOUR BINDING ACCEPTANCE OF SUCH MODIFICATIONS.
"Account" means the user account created to access the Service.
"Client" means an end user managed by a Reseller through the Service.
"Reseller" means a registered user of the Service who manages subscriptions, clients, and related operations through the platform.
"Sub-Reseller" means a user granted limited access by a Reseller to manage a subset of Clients.
"Subscription" means the paid plan selected by a Reseller to access certain features and tiers of the Service.
"User," "you," or "your" means any individual or entity that accesses or uses the Service in any capacity, including Resellers, Sub-Resellers, Clients, and visitors.
"User Data" means any data, content, credentials, or information submitted, uploaded, or transmitted by a user through the Service.
"Third-Party Services" means any external platforms, IPTV panels, payment processors, or other services accessed through or in connection with the Service.
BY ACCESSING OR USING THE SERVICE — INCLUDING BUT NOT LIMITED TO CREATING AN ACCOUNT, LOGGING IN, CONNECTING AN IPTV PANEL, ADDING CLIENTS, PROCESSING PAYMENTS, USING THE DASHBOARD, OR INTERACTING WITH ANY FEATURE OF THE SERVICE — YOU AUTOMATICALLY AND IRREVOCABLY AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY. No separate signature, click-through, or written acknowledgment is required. Your use of the Service constitutes a legally binding agreement under the laws of the State of Florida and the United States.
This acceptance extends to all current and future features, updates, modifications, and additions to the Service. You waive any argument that these Terms are unenforceable due to lack of a physical or electronic signature.
You must be at least eighteen (18) years of age and possess the legal capacity to enter into a binding agreement under applicable law. By using the Service, you represent and warrant that you meet these eligibility requirements. If you are using the Service on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms, and that entity agrees to be bound hereby.
To use the Service, you must create an Account by providing accurate and complete information. You are solely responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account, whether or not authorized by you. You agree to notify us immediately of any unauthorized use of your Account or any other breach of security. We shall not be liable for any loss or damage arising from your failure to comply with this Section. We reserve the right to suspend or terminate any Account that we reasonably believe has been compromised or is being used in violation of these Terms.
The Service is provided solely as a neutral software tool for managing subscriptions, clients, billing, and related business operations. You represent, warrant, and covenant that your use of the Service shall at all times comply with all applicable federal, state, local, and international laws, rules, regulations, and ordinances, including but not limited to:
(a) The laws of the State of Florida and the United States of America;
(b) All applicable intellectual property laws, including copyright, trademark, and patent laws;
(c) The Digital Millennium Copyright Act (DMCA) (17 U.S.C. § 512);
(d) The Communications Act of 1934, as amended, and all regulations of the Federal Communications Commission (FCC);
(e) All applicable anti-money laundering (AML) laws and regulations;
(f) All applicable sanctions, export control, and trade compliance laws;
(g) All applicable consumer protection laws, including the Florida Deceptive and Unfair Trade Practices Act (Fla. Stat. § 501.201 et seq.);
(h) All applicable data protection and privacy laws, including the Florida Digital Bill of Rights and the Florida Information Protection Act.
You agree not to:
(a) Use the Service for any unlawful, fraudulent, infringing, or unauthorized purpose;
(b) Use the Service to distribute, facilitate, or profit from pirated, unlicensed, or unauthorized content of any kind, including but not limited to unauthorized IPTV streams, copyrighted media, or stolen intellectual property;
(c) Use the Service to facilitate money laundering, tax evasion, fraud, or any other financial crime;
(d) Transmit any material that is defamatory, obscene, threatening, harassing, or otherwise objectionable;
(e) Attempt to gain unauthorized access to any portion of the Service, other accounts, computer systems, or networks connected to the Service;
(f) Interfere with or disrupt the integrity or performance of the Service;
(g) Use automated means, including bots, scrapers, or crawlers, to access the Service without our prior written consent;
(h) Resell, sublicense, or redistribute the Service itself without our express written authorization;
(i) Misrepresent your identity, affiliation, or the nature of your business activities;
(j) Use the Service in any manner that could expose the Company to civil or criminal liability.
YOU ACKNOWLEDGE AND AGREE THAT YOU ARE SOLELY AND EXCLUSIVELY RESPONSIBLE FOR THE LEGALITY, NATURE, AND CONTENT OF ALL SERVICES, PRODUCTS, AND ACTIVITIES THAT YOU MANAGE, DISTRIBUTE, OR FACILITATE THROUGH THE SERVICE. The Company provides a neutral management tool only. We do not monitor, verify, endorse, or assume any responsibility for the legality or propriety of your business operations, the content you distribute, the services you sell, or the manner in which you use the Service.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE TO HOLD HARMLESS, RELEASE, AND FOREVER DISCHARGE THE COMPANY, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, THE "RELEASED PARTIES") FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, ACTIONS, CAUSES OF ACTION, SUITS, PROCEEDINGS, JUDGMENTS, DAMAGES, LOSSES, LIABILITIES, COSTS, AND EXPENSES OF EVERY KIND AND NATURE WHATSOEVER (INCLUDING BUT NOT LIMITED TO REASONABLE ATTORNEYS' FEES, COURT COSTS, AND LITIGATION EXPENSES), WHETHER KNOWN OR UNKNOWN, SUSPECTED OR UNSUSPECTED, DISCLOSED OR UNDISCLOSED, ARISING OUT OF OR IN ANY WAY RELATED TO:
(a) Your use of the Service, including any and all activities conducted through your Account;
(b) The nature, legality, or content of any business you operate, services you provide, or products you distribute using the Service;
(c) Any violation of applicable law, regulation, or third-party rights by you, your Clients, your Sub-Resellers, or any person acting under your direction or on your behalf;
(d) Any claim by any third party (including government agencies, copyright holders, content owners, or regulatory bodies) arising from or related to your use of the Service;
(e) Any dispute between you and your Clients, Sub-Resellers, or any other third party;
(f) Any loss, damage, or injury sustained by you, your Clients, or any third party in connection with your use of the Service;
(g) Any investigation, enforcement action, fine, penalty, or legal proceeding initiated by any governmental authority in connection with your activities;
(h) Any data breach, security incident, or unauthorized access resulting from your failure to maintain adequate security measures.
YOU EXPRESSLY WAIVE AND RELINQUISH ALL RIGHTS AND BENEFITS AFFORDED BY ANY STATUTE OR LEGAL PRINCIPLE WHICH WOULD OTHERWISE LIMIT THE COVERAGE OF THIS RELEASE TO INCLUDE ONLY THOSE CLAIMS WHICH YOU KNOW OR SUSPECT TO EXIST IN YOUR FAVOR AT THE TIME OF EXECUTING THIS RELEASE. You understand that the facts relating to your use of the Service may be different from what you currently believe, and you accept and assume the risk of such possible differences in fact.
The hold harmless and release obligations set forth in this Section shall survive the termination or expiration of these Terms, your Account, or your use of the Service, and shall remain in full force and effect indefinitely.
YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICE IS ENTIRELY VOLUNTARY AND AT YOUR OWN RISK. You understand and accept that the Service is a software management tool and that the Company has no control over, and assumes no responsibility for, the manner in which you use the Service, the business you operate, or the services you provide to your Clients.
Without limiting the generality of the foregoing, you specifically acknowledge and assume the following risks:
(a) Legal Risk: The risk that your business activities, including but not limited to the distribution of IPTV services or other content, may violate applicable laws, and that you may face civil or criminal liability as a result;
(b) Financial Risk: The risk of financial loss arising from your business operations, including but not limited to chargebacks, refund demands, payment disputes, and regulatory fines;
(c) Third-Party Claims: The risk that third parties, including content owners, regulatory agencies, or law enforcement, may assert claims against you in connection with your use of the Service;
(d) Service Interruption: The risk that the Service may experience downtime, errors, or interruptions that could affect your business operations;
(e) Data Loss: The risk that data stored through the Service may be lost, corrupted, or compromised despite reasonable security measures.
THE COMPANY HAS NO OBLIGATION OR DUTY TO INVESTIGATE, MONITOR, OR VERIFY THE LEGALITY OF YOUR BUSINESS OPERATIONS, THE CONTENT YOU DISTRIBUTE, OR THE SERVICES YOU PROVIDE TO YOUR CLIENTS. The Company's provision of the Service shall not be construed as an endorsement, approval, or validation of your business activities.
YOU HEREBY IRREVOCABLY COVENANT AND AGREE THAT YOU SHALL NOT INSTITUTE, MAINTAIN, OR PROSECUTE, OR CAUSE OR PERMIT TO BE INSTITUTED, MAINTAINED, OR PROSECUTED, ANY ACTION, SUIT, OR PROCEEDING OF ANY KIND AGAINST THE RELEASED PARTIES ARISING OUT OF OR RELATED TO:
(a) Your use of the Service;
(b) Any decision by the Company to suspend, terminate, or modify your access to the Service;
(c) Any claim that the Service caused, contributed to, or facilitated any loss, damage, or liability incurred by you;
(d) Any claim arising from the actions, omissions, or conduct of other users of the Service;
(e) Any claim arising from the Company's compliance with lawful legal process, including subpoenas, court orders, or government investigations.
If you breach this covenant not to sue, you agree to pay all costs and expenses (including reasonable attorneys' fees) incurred by the Released Parties in defending against such action, and you agree that this covenant may be raised as a complete defense and bar to any such action.
YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS THE RELEASED PARTIES FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, ACTIONS, CAUSES OF ACTION, SUITS, PROCEEDINGS, JUDGMENTS, DAMAGES, LOSSES, LIABILITIES, FINES, PENALTIES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES AND COSTS OF LITIGATION) ARISING OUT OF OR RELATED TO:
(a) Your use of the Service or any activity conducted through your Account;
(b) Your violation of these Terms or any applicable law, regulation, or third-party right;
(c) Any claim by any third party arising from your business operations, including claims by Clients, Sub-Resellers, content owners, regulatory agencies, or law enforcement;
(d) Any allegation that your use of the Service infringes, misappropriates, or violates any intellectual property right, privacy right, or other right of any third party;
(e) Any User Data you submit, upload, or transmit through the Service;
(f) Any breach of your representations, warranties, or covenants under these Terms;
(g) Any negligent, reckless, or intentional misconduct by you or any person acting under your direction;
(h) Any governmental investigation, enforcement action, or regulatory proceeding arising from your activities.
The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You shall not settle any claim without our prior written consent.
Your indemnification obligations shall survive the termination or expiration of these Terms and your use of the Service.
The relationship between you and the Company is that of independent contractors. Nothing in these Terms shall be construed to create a partnership, joint venture, agency, employment, or franchise relationship between you and the Company.
THE COMPANY SHALL NOT BE VICARIOUSLY LIABLE FOR ANY ACTS, OMISSIONS, OR CONDUCT OF ANY USER, RESELLER, SUB-RESELLER, CLIENT, OR THIRD PARTY. You acknowledge that the Company is a provider of a neutral software tool and does not participate in, direct, control, or benefit from the specific business activities you conduct using the Service.
You have no authority to bind the Company to any obligation, contract, or commitment. You shall not represent or imply to any third party that you are an agent, representative, or employee of the Company.
The Service offers multiple subscription tiers, each with defined features, client limits, and pricing. The specific terms of each tier are described on our pricing page and may be updated from time to time.
Subscription fees are billed in advance on a recurring basis (monthly or annually, as selected). All fees are stated in United States Dollars (USD) and are non-refundable except as expressly provided herein.
Payments are processed through supported manual payment methods including Cash App, Zelle, Venmo, PayPal, Apple Pay, Google Pay, and Samsung Pay. We do not store sensitive financial information on our servers.
If payment is not received by the due date, we reserve the right to suspend or terminate your access to the Service after providing reasonable notice. Late fees may be assessed in accordance with the platform's late fee configuration.
Subscription fees are generally non-refundable. However, if you experience a material deficiency in the Service that we are unable to resolve within a reasonable timeframe, you may request a pro-rata refund for the unused portion of your current billing period by contacting our support team. The Company's determination of whether a material deficiency exists shall be made in its sole and reasonable discretion.
The Service, including all software, designs, text, graphics, interfaces, and underlying technology, is the exclusive property of the Company and is protected by United States and international intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service except for the limited, revocable, non-exclusive, non-transferable license to use it as expressly provided herein.
You retain all ownership rights in your User Data. By submitting User Data to the Service, you grant us a limited, non-exclusive, worldwide license to use, process, and store such data solely for the purpose of providing the Service to you.
Any suggestions, ideas, or feedback you provide regarding the Service ("Feedback") may be used by us without restriction, compensation, or obligation to you.
The Service may integrate with Third-Party Services, including but not limited to IPTV panel management systems, payment processors, and email delivery services. YOU ACKNOWLEDGE AND AGREE THAT:
(a) We are not responsible for the availability, accuracy, legality, or content of any Third-Party Service;
(b) Your use of Third-Party Services is at your own risk and subject to the respective terms and policies of those providers;
(c) We make no representation or warranty regarding the legality of any Third-Party Service you connect to the platform;
(d) The Company shall not be liable for any claim, loss, or damage arising from your use of or reliance on any Third-Party Service, including but not limited to any IPTV panel, payment processor, or content distribution platform;
(e) You are solely responsible for ensuring that your use of Third-Party Services complies with all applicable laws and regulations.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INCLUDING THE LAWS OF THE STATE OF FLORIDA:
(a) THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR ANTICIPATED SAVINGS, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY;
(b) THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE LESSER OF: (i) THE AMOUNT PAID BY YOU TO THE COMPANY DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (ii) ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD);
(c) THE FOREGOING LIMITATIONS SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTORY LIABILITY, OR OTHERWISE, AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES;
(d) THE COMPANY SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY LOSS, DAMAGE, FINE, PENALTY, OR EXPENSE ARISING FROM YOUR VIOLATION OF ANY LAW, REGULATION, OR THIRD-PARTY RIGHT.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. WE MAKE NO WARRANTY REGARDING THE LEGALITY OF ANY BUSINESS CONDUCTED USING THE SERVICE.
The Company reserves the right to cooperate fully with any law enforcement agency, regulatory authority, or court order that requests or directs us to disclose the identity, activity, or data of any user of the Service. YOU WAIVE AND HOLD HARMLESS THE COMPANY FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE COMPANY DURING OR AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER THE COMPANY OR LAW ENFORCEMENT AUTHORITIES.
We may immediately suspend or terminate your Account without notice if we reasonably believe that your activities may violate applicable law or expose the Company to legal liability.
The Company has no obligation to defend, support, or assist you in any legal proceeding, investigation, or enforcement action arising from your use of the Service or your business activities.
You may terminate your Account at any time by contacting our support team. Termination does not entitle you to a refund of any prepaid fees.
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice, in our sole and absolute discretion. In the event of termination for cause (including breach of these Terms), no refund shall be provided.
Upon termination: (a) your right to use the Service shall immediately cease; (b) all licenses granted herein shall terminate; (c) you remain bound by all provisions that by their nature survive termination, including Sections 6, 7, 8, 9, 10, 14, 15, and 16; (d) we may retain your User Data for a reasonable period to comply with legal obligations, resolve disputes, or enforce our agreements.
THE COMPANY SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY TERMINATION OR SUSPENSION OF YOUR ACCESS TO THE SERVICE, REGARDLESS OF THE REASON FOR SUCH TERMINATION OR SUSPENSION.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.
Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in the State of Florida, and you hereby irrevocably consent to the personal jurisdiction and venue of such courts.
ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in the State of Florida by a single arbitrator. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The prevailing party shall be entitled to recover its reasonable attorneys' fees and costs.
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU IRREVOCABLY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU IRREVOCABLY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.
We reserve the right to modify these Terms at any time in our sole discretion. Material changes will be communicated through the Service or via email to the address associated with your Account. YOUR CONTINUED USE OF THE SERVICE FOLLOWING THE POSTING OF REVISED TERMS CONSTITUTES YOUR IRREVOCABLE ACCEPTANCE OF SUCH CHANGES. If you do not agree to the revised Terms, your sole remedy is to discontinue use of the Service.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent, and the remaining provisions shall continue in full force and effect. The invalidity of any provision shall not affect the validity or enforceability of any other provision.
The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by the Company.
These Terms, together with our Privacy Policy and any additional agreements you enter into with us, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements, understandings, representations, and warranties, whether written or oral, with respect to the subject matter hereof.
The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, pandemics, power outages, internet disruptions, or strikes.
You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of the Company. The Company may freely assign these Terms without restriction.
If you have any questions about these Terms, please contact us at:
StreamFlow AI State of Florida, United States Email: [email protected]
Last updated: February 28, 2026